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Shipping & Delivery
Do you ship worldwide?
🌍 Yes, we ship worldwide! Wherever you are, we’ve got you covered. ✈️✨
Where do you ship from?
📦 We ship from multiple locations, including the United States. 🌎
How long will it take to receive my order?
⏳ Due to high demand, orders may take between 7-14 days to arrive. Thank you for your patience! 💌✨
Returns & Refund
How do I return an item?
📧 Please contact us at babyplaystore.info@gmail.com for any return requests. We’re here to help make the process smooth and hassle-free! 😊
What if the item(s) I received are defective/incorrect/damaged?
🚨 If you’ve received an item that is incorrect, missing, or defective, please contact us right away. Include:
1️⃣ Your order number
📸 Photographs of the item(s)
🔗 All related references
Our team will work to resolve your case as quickly as possible. We’re committed to ensuring your satisfaction! 💪✨
When will I receive my refund?
💳 All refunds will be credited to your original form of payment.
- Credit/Debit Card Payments: Refunds will be processed within 7-10 business days after we receive your returned item or cancellation request. ⏳
- Please contact your card-issuing bank for details on when the credit will post to your account.
💡 Haven’t received your refund yet?
1️⃣ Contact your bank/credit card company. Sometimes, it takes a bit of time for the refund to process.
What if I don't receive my order?
📦 If there’s an issue during the shipment process, don’t worry—we offer a Full Refund to make it right! ✅🛡️
Can I Track My Order?
Yes, absolutely! 📦✨ Once your order is processed and shipped, you will receive a confirmation email with a tracking number. Simply use this tracking number on our website’s tracking page.
If you need any assistance, our support team is always here to help! 🛒🌟
Contact Us?
How can I contact Babyplay?
📱 You can reach our 24/7 Customer Support on Instagram at @babyplay.store or 📧 email us at babyplaystore.info@gmail.com.
💬 Our friendly customer service team is always happy to assist you with anything you need! 😊💖